When records are not found
FOI reviews and appeals compared
Short answer
- Scotland, appeal to Commissioner
- Within 6 months of the review response 1
- Ireland, review by Commissioner
- Within 6 months, decision within 4 months where practicable 4
- Canada, complaint
- Within 60 days 5
- India, second appeal
- Within 90 days 6
- South Africa, complaint to Regulator
- Within 180 days 7
Time limits by jurisdiction
| Jurisdiction | Internal review or first appeal | Regulator or commission | Court |
|---|---|---|---|
| Scotland | Ask within 40 working days, reply within 20 2 | Commissioner, within 6 months 1 | Not covered on this page |
| Ireland | Apply within 4 weeks, decision within 3 weeks 3 | Information Commissioner, within 6 months, decided within 4 months where practicable 4 | Not covered on this page |
| Canada | Not covered on this page | Information Commissioner, complaint within 60 days 5 | Federal Court, within 30 business days of the Commissioner's report 5 |
| India | First appeal within 30 days, decided in 30 days or up to 45 6 | Information Commission, second appeal within 90 days 6 | Not covered on this page |
| South Africa | Internal appeal within 60 days, decided within 30 days 7 | Information Regulator, within 180 days 7 | Court application within 180 days 7 |
| Kenya | Not covered on this page | Commission on Administrative Justice, within 30 days 10 | High Court, within 21 days 10 |
Scotland
A requester must ask the authority for a review within 40 working days of its response, or of the end of the 20 working day period if there was no reply 2. The authority must reply within 20 working days 2. The Commissioner cannot act until a review has been requested and 20 working days have been allowed for the reply 1.
The appeal to the Commissioner must be made within 6 months of when the applicant received, or should have received, the review response 1. The Commissioner's appeal page says it is taking up to nine months to allocate cases for investigation after an unprecedented number of appeals since the start of 2025/26 1.
Ireland
An application for internal review must be made within 4 weeks of notification of the decision, and the head may allow longer on reasonable grounds 3. The reviewer must be of a higher rank than the original decision maker, and the decision is due within 3 weeks 3.
Review by the Information Commissioner must be sought within 6 months of the decision, or 2 weeks for decisions to extend the time limit and decisions on requests involving third-party information under section 38, with extensions on reasonable grounds 4. The Commissioner must decide as soon as may be and, insofar as practicable, within 4 months 4.
Canada, India and South Africa
In Canada, a complaint about a request must be made to the Information Commissioner within sixty days after the person receives a refusal notice, gets access, or becomes aware of the grounds 5. After the Commissioner's report, the complainant may apply to the Federal Court within 30 business days 5.
In India, a first appeal lies to a senior officer within 30 days, and must be decided within 30 days, or 45 days with reasons in writing 6. A second appeal lies to the Central or State Information Commission within 90 days, and late appeals can be admitted for sufficient cause 6.
In South Africa, an internal appeal must be lodged within 60 days and decided within 30 days 7. A complaint to the Information Regulator or an application to court must be made within 180 days 7.
United Kingdom and Australia
Under section 50 of the UK Freedom of Information Act 2000, the regulator need not decide a complaint where the complainant has not used the authority's complaints procedure, there was undue delay, the complaint is frivolous or vexatious, or it was withdrawn or abandoned 8. A decision notice must set out the right of appeal under section 57 8.
In Australia, the Information Commissioner reported that requests for Information Commissioner reviews rose 42% in 2025-26 9. The average time to finalise a review fell from 13.5 months to 7 months, and 83% were finalised within 12 months, against 67% the year before 9. Internal review applications rose 61% to 1,477, and internal reviews affirmed the original decision in 55% of matters, against 62% in 2024-25 9.
Common questions
How long do I have to appeal to the Scottish Information Commissioner?
Six months from when you received, or should have received, the review response 1.
How long do I have to complain to Canada's Information Commissioner?
Within sixty days after the refusal notice, access, or becoming aware of the grounds 5.
What is the deadline for a second RTI appeal in India?
90 days to the Central or State Information Commission, with late appeals possible for sufficient cause 6.
Does the Irish Information Commissioner have a deadline?
The Act says insofar as practicable within 4 months of receiving the application 4.
Can the UK regulator refuse to decide a complaint?
Yes, for example where the authority's complaints procedure was not used or there was undue delay 8.
Rules and charges change. Check the official source linked on this page before you pay or travel. Spotted an error? Email hello@publicrecordgaps.com.
Sources
- Scottish Information Commissioner: Appeal to the Commissioner
- Scottish Information Commissioner: Asking the authority for a review
- Irish Statute Book: Freedom of Information Act 2014, Section 21
- Irish Statute Book: Freedom of Information Act 2014, Section 22
- Justice Laws Website, Government of Canada: Access to Information Act (full text)
- Ministry of Heavy Industries, India: The Right to Information Act, 2005
- Department of Justice and Constitutional Development: Promotion of Access to Information Act 2 of 2000 (consolidated text)
- legislation.gov.uk: Freedom of Information Act 2000, section 50
- Office of the Australian Information Commissioner: Annual Report 2025-26, Volume 2, Report on information provided by agencies and ministers subject to the Freedom of Information Act 1982
- Commission on Administrative Justice (Office of the Ombudsman): Handbook on Best Practices on Implementation of Access to Information in Kenya
Related
- How to request a missing public record
The official steps to ask for a record that is not published: describe it precisely, use the right law, note the deadline and use review and appeal routes.
- Freedom of information in Scotland (FOISA)
How the Freedom of Information (Scotland) Act 2002 works: publication schemes, the 20 working day limit, not held notices, reviews and appeals.
- Information not held: what the reply means
What a public body means when it says it does not hold information, how searches are judged, and how rules differ in the UK, US, Canada, Ireland and EU.
- Access to information in Kenya
What Kenya's Access to Information Act 2016 requires public entities to publish, the 21-day and 48-hour deadlines, and review by the Ombudsman.
- Access to information in South Africa (PAIA)
How South Africa's Promotion of Access to Information Act works: section 14 manuals, voluntary disclosure, 30-day decisions, appeals and offences.